My new AO Smith 80 gallon hybrid runs on hybrid continuously for no apparent reason. Plus, check the vent pipes for the blockage and ensure that the airflow is normal. CODE: 74, 741, 751PROBLEM: Miscommunication between the water heater and remote controller. This is a complete guide on AO Smith Hybrid Water Heater Troubleshooting. Again, the noise can be like the vacuum cleaner, hairdryer, etc. Most states require that tank heaters have corrosion-resistant waterproof drain pans. Generally drain pans are not required in garages or unfinished basements. Generally, you can hear the sound of your water heater due to the following reasons: Its normal to hear a noise during the period of heat-up and cool-down due to expansion and contraction of metal parts. Ensure you shut off the electric supply to your water heater. Next, use a multimeter and place its probes between the two screw terminals on the upper heating element. A water heater leaks from different places like from the top, bottom, and side. It will clear the error code. Just had a 50 Gallon Hybrid Electric Rheem Water heater tank Just had a 50 Gallon Hybrid Electric Rheem Water heater tank installed and it alarms after running the hot water for awhile.. 7.5.1 Space Heating and Service Water Heating. Fold away the insulation to access the thermostat. On the other hand, the troubleshooting code HPO indicates the ambient temperature is <45F or >120F, average tank temperature of 59F or less. If you dont hear a click, the reset button doesnt get tripped. Too Hot Water 5. FIX: Connections or breakage of wires of the flow adjustment valve, scale buildup on the motor drive which gets locked, water leakage. How much Electricity Does an AO Smith Hybrid Water Heater Use? Do I need to reset it.It 3. In this case, you must flush the unit. Once you drain the tank, detach the garden hose and close the drain valve. Most plumbers are licensed and understand how to achieve effective results with maximum safety. If this mode gets activated, the vacation timer will be displayed. If this is the problem, you must disconnect the connections and re-install them correctly. If there is air in the waterline, your water heater may throw this erratic code. 4GB GDDR5 graphics memory allows desingers and amators to model, store and render characters and scenes at unprecedented scale, complexity and richness. All Right Reserved by FIREPLACEHUBS. JT Joint OVHD Overhead. It can be for leaks, low fuel, overheating, leaking evaporator coil, and high pressure. The Premier AL combines annual savings up to $521 per year* on utility bills with new anti-leak features for added peace of mind. Follow the process below to install an electric water heater the correct way. This article aims to guide you in solving all your AO Smith water heater troubles. Open a nearby hot water faucet to let the air out. Never reuse an old valve. Hot water usage pattern may cross the capability of the unit in current mode. Founded by Hubert Miles, Certified Master Inspector. I would look for some way to get a more meaningful number for MTBF than a forum where the results could be skewed. Set the cold water supply valve to the off position. You must keep it fully opened to maintain the optimum water pressure. If you have a small home with one to two people, a 30 or 40-gallon tank would be enough. You can twist in a valve at this point. You should inspect the heating element electrically. Finally, turn on your water heater and you can see the error code is gone. In many cases, technology is not yet sufficiently developed to feed a hot water installation entirely with sustainable energy. Your local areas ordinances and codes detail the specifics of installations. Legal Disclosure:Lildutchuncle.com provides and shares information on plumbing, heating & air quality, home improvement, and other DIY projects. Our comprehensive State Water. Electrician checked the voltage and its over over 240. If you notice leaks, shut off your supply and then tighten the connections. Now about a year later the new unit failed. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Also, if, for any reason, water flow drops below 0.4 GPM, the water heater shuts down. Otherwise, it will burn the heating element. If you dont know how to replace the sensor, call a professional for the replacement. Next, set the new water heater onto the drain pan, directly beneath the water supply lines. You can read this article on Rheem Water Heater Leaking. CODE: 31, 311, Two timesPROBLEM: Outlet thermistor failure. And the reason is the thermistor gets shorted electrically. Smith HSE-SBS-015 User Manual, Water Heater A.O. Fold away the insulation to access the ECO or reset button. Product successfully added to your shopping cart . I started HomeInspectionInsider.com to help people better understand the home inspection process and answer questions about homeownership and home maintenance. If you have plans of leaving your house for an extended period, turn the dial to low. To clear this error message, you should open all the hot water faucets and let them run until water flows uninterruptedly. In fact, it is the most savings to set the water heater to the Heat Pump mode. Up to 2.75 Energy Factor (EF) Rating conserves energy and meets ENERGY STAR qualifications. Though resetting the unit will fix and clear the error code, you must figure out whats overheating the water. To make the draining process faster, you can open a hot water faucet. If the heater doesnt have power, you can turn the circuit off to check the connection. ecc code on hybrid water heater. If the T&P relief valve is still dripping, you must hire a qualified plumber to replace the valve. Most tankless water heaters already meet efficiency standards. Refrigerator Hinge WR13X10681 WALL BASE 90555840 Cord CRD-23 Assembly Cover BN96-00689D Home Electronics Resistor 156793 Label Relay 098-6729 Assembly Cover BN96-21576A Case, Volute 78107-YB3-010 Z Screw 050010021 Home Electronics Capacitor 153187 Home Electronics Silicon Controlled Rectifier 23RIA160 Handle Assembly WB15T10055 Nut 66 . Just shut off the electric supply to the unit. The reset button will be located right inside the panel. I'm keeping my 80 gallon and 5000W resistive elements. Replace the insulation and the upper access panel. CODE: 02 PROBLEM: No burner operation during freeze protection mode. Phase I successfully created a New (Electrochemical) Compressor suitable for a 50 gallon Hybrid Hot Water System, that is more efficient than current . Your AO Smith Water Heater will throw the error code E04 when it detects moisture or leak in the heater. Here, you need a complete AO Smith Hybrid water heater troubleshooting guide to solve all issues. Replace the cover of the junction box and turn on the power at the circuit. Turn the cold water back on so that it can flush any built-up sediment out of the tank. Replace everything back into its place. Thirdly, inspect the water connections and ensure they dont get reversed. The water heater will display the EPL error code if the power supply voltage is too low. Smith Burkay HW-300 Installation Operation & Maintenance, Water Heater A.O. Lead Performer: Xergy -- Seaford, DE. Mine has been great for about 3 yrs so far. Continue with Recommended Cookies. Here you are Dorothy AO Smith code 991 Solution for error code 991 Check the gas type of the water heater. Powered by the high performance Ann The fan is not working and its set on hybrid. The probable causes for this problem are: When your heater doesnt supply hot water, it has no use for you. He has a good standing reputation for superior skills in heating, air conditioning, hot water tanks, and indoor air quality systems. Third, identify the two power wires- the power wires and the ground wires. Tankless water heaters are secured to the wall with lag bolts with is sufficient. Dont forget to check the condition of the anode rod. Typically, a bad thermostat, burn-out heating elements, and bad computer board are some defects that cause this issue. Error Code 03 (031) One Time This is the error code that shows people that the dipswitch settings are incorrect. I repair heat pumps all the time. Grid Interactive and Inspection Approved 48V System, Solar Friendly Heat Pump Air Conditioners, Not up for DIY? We will assume that the water heater heat pump, before malfunction, was correctly installed - per codes and manufacturer's instructions.This includes an adequately selected room for the unit, also that the electrical and water connections are in place, so as the air filter and condensate lines, and the tank is filled with water. Sorry it happened. So, what you need to do is- just replace the lower heating element. Hybrid Water Heater problem. Any ideas? AO Smith Hybrid Water Heater Troubleshooting [7 Easy Solutions] 1. There is 1 item in your cart. They must have a clearance area of 12-inches on all sides. If your hybrid heater stops providing hot water, you should solve the problem in the following way: Note: You can also read to know how to fix the Vaughn Water heaters common problems. Basically, this type of problem happens due to a faulty air pressure switch or vent system. Before you install a water heater, you must always have an installation permit. At all times, the shutoff switch should be visible from the location of the heater. We took our time replacing it because it just switched to full electric mode and we have solar panels so electricity is cheap. The TPR valve usually discharges water from time to time. Smith Water Heater Error Codes. Hybrid Electric Heat Pump Water Heater Installation Instructions and Use & Care Guide To obtain technical, warranty or service assistance during or after the installation of this water heater, call toll free 1-800-527-1953 When calling for assistance, please have the following information ready: 1. Fourth, turn the circuit breaker on and check the two power wires using the non-contact circuit tester. Black/black or black/red are the colors of power wires. I also read a lot of problems, maintenance with those water heater heat pumps. You can easily adjust the temperature using the up and down button. And lastly, you can replace the existing anode rod with a specialized zinc rod to eliminate odor. Our comprehensive State Water Heaters Water Heater error code guide will explain common issues, provide tips, and show you how to read your model's error codes. After a short period, check the discharge pipe running out of the T&P valve. Related Repair Pages:A.O. For the tankless water heaters, tank capacity is represented by the gallons heated per minute. Thanks guys project for tomorrow, I guess. To solve the issue, it would be helpful to follow our instructions on temperature drip section from AO Smith Hybrid Water Heater Troubleshooting. You can see those error codes only on an AO Smith Water Heater with two or four chambers. JS Jack Screw OS&Y Outside Screw and Yoke. Fortunately, I broke down every common error code your AO Smith Electric Water Heater shows. Keep opening the hot faucets until all the air gets expelled out of the water heater. Hi, I have just installed my AO hybrid water heater and nothing is showing up on the display. Thirdly, locate the thermistor on your water heater. CODE: 10 (101), Five timesPROBLEM: Warning for the "991" error code. Look for the blockage in the vent system and ensure if the distance between the intake and exhaust is not too small. Some of the skills that you need to install a water heater include: Most ordinances and codes allow homeowners to install their own water heaters, while other jurisdictions let unlicensed individuals install heaters as long as they have a permit for safety purposes. Then, adjust the water pressure between 50 and 60 PSI. Lastly, check the water heater supply valve. For instance, you can only install a water heater in Texas if you have an installation permit. Fold away the insulation to access the reset button (its red). Determine the correct-sized expansion tank that youll need. You can easily go to your local building or planning department to ask for one. If you live in a seismic zone, earthquake strapping is a very important part of your water heater installation. In this case, you should press the down button to reduce temperature. We live in northern New England and it's installed in our unheated basement. Flip the circuit breaker up and turn the electric supply back to your water heater. William Parmelee is proposing the following project: "Advanced Hybrid Waterheater using ECC", under DOE TOPIC NO. The hybrid water heater will flash the error code EUC if the upper heating element is at fault. I highly recommend you get a non-contact circuit tester to test the electrical wirings. If you dont have a pressure-reducing valve in your home, you can have a professional install one for you. Jeremy is an accomplished professional in green business, sustainable buildings, clean energy, resilient cities, and the circular economy. Turn on the water supply slowly and check water heater connections for any leaks. Compression read more Jacob Max Contractor High School or GED 433 satisfied customers I have Pro Terra Prestige hybrid ware heater installed this Error Code 10 (101) Five Times It may not display this or other websites correctly. Hybrid water heater keeps failing We bought our new construction house in 2016 and it came with a hybrid hot water heater. Related Price Pages:A.O. I've been conducting home inspections for 17 years. A water heater permit typically costs between $20 to $100. The soldering includes: You should hold the torch in the correct places. Before doing so, dont forget to check the wiring attached to the control board. (Sort of like what MTD does with lawn mowers, or the former craftsman sears brand) Some parts are farmed out, some not. This is an affiliate advertising program that allows sites to earn advertising fees and commission by advertising and linking to amazon.com, Facebook II Twitter II Pinterest II Linkedin. It will also invalidate your insurance coverage. Smith Water Heater Parts. Click here to save $300. The Right Parts for AO Smith Water Heater Repair Troubleshooting. FIX: Debris on the thermistor, loose or broken wire connection. Our comprehensive. CODE: 51, 55, 510, 551, Six timesPROBLEM: Abnormal gas solenoid valve. Finally, install the thermostat professionally if it doesnt fit against the tank snugly. December 19, 2020. When the air filter of your water heater gets dirty, it will alarm the error code SF on the display. For most water heaters, youll notice an ABC knob. Now a six month old unit is blowing room temperature (71) while the other is 55 degrees in an finished basement. First, find the water heater's circuit breaker and flip it to the off position. FIX: Check if the condensate drain is installed on the vent collar of the heater. Like other heat pump water heaters, AO Smith Heat Pump Water Heater uses the ECC or transformative solid state technology to reduce the energy usage. Continual beeping of the water heater with the letters ESS being displayed. Once you solve the leak issue, return the electric power to your water heater. Fill the tank if there are no leaks. Depending on where you live and the location of your water heater you may be required to install a drain pan underneath your water heater. If after 3 or 4 years it looks good maybe I will give it a try. FIX: Check is there a loose or breakage in wire connection or debris on the thermistor. Smith water heater? To solve & clear the error message, turn the power off to your water heater first. Save my name, email, and website in this browser for the next time I comment. Next, bring it to your sink and wash it out to clean dirt & debris. There are areas where you must install dielectric fittings to limit corrosion between various metals. Smith Water Heater, look no further! Anyone have any thoughts on what this could be? Years of experience in the HVAC field have taught him many lessons, not the least of which is that the value of quality and knowledge far exceeds any promised initial savings. So, read the guide thoroughly to detect and fix your hybrid water heater problems instantly. Place the discharge pipe from your T&P relief valve to the drain or floor. Generally, the water heater will display this faulty code if the outlet thermistor (TH-4) remains open. What is the Best Setting for AO Smith Hybrid Water Heater? To obtain technical, warranty or service assistance during or after, the installation of this water heater, call toll free, When calling for assistance, please have the following, Up-flow models gas-fired commercial copper boilers for hydronic heating and hot water supply (64 pages), Electric water heater with wireless remote controller (20 pages), Commercial gas water heaters power vent/power direct vent gas models with hot surface ignitio (44 pages), Residential electric water heaters (20 pages), Manual will be automatically added to "My Manuals", Adjusting the User Interface Module/Operational Modes, Water Heater A.O. Attach the hoses after that. Head to your hot water tank. Flip it to the "off" position. Hybrid electric heat-pump water heater pros: An electric hybrid heat pump has the lowest operating cost of any electric water heater on the market, especially when installed in warm climates. Why Is My State Select Water Heater Not Heating Water? FIX: Check for connection and breakage of wires, burn marks on the computer board, and power supply to the unit. AO Smith Hybrid Water Heater Troubleshooting [7 Common Problems]. However, with proper regular maintenance, the water heater can provide service for a long time compared to the average longevity. If needed, replace it. FIX: Check for connection/breakage of wires, corrosion or frozen connectors, fan motor covered with the dust, burn marks on the computer board. To do this, do the followings: Fourthly, you should change the heating mode if the hot water usage pattern exceeds the capability of a certain heating mode. Quality control and longevity leave much to be desired. Always assess how many people live in your home and choose a tank size that fits your needs. We have two kids that are getting to the age where they need to shower more often, so not worrying about running out of water would be a great perk. What I recommend you is- first verify whether the unit is in vacation mode or not. Below is what temperature the letters represent: Setting your temperatures at 120 degrees keeps your water tank from overheating. 6 x SATA 6Gb/s connectors. What does ECC code mean A.O. Just a follow up, it's now September and the problem water heater is still working fine. If the error code re-appears, replace the thermistor. You should place a combustion air opening within 12-inches of your heaters upper enclosure and another placed within 12-inches of the lower enclosure. This protection ensures that your water heater runs efficiently. Step 1 - PowerEnsure the water heater has electricity. CODE: 61, 611, Four timesPROBLEM: Fan motor fault. You will get lukewarm or insufficient hot water output from your AO Smith Hybrid Water Heater due to the following reasons: Start with checking the faucets. 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To check the discharge pipe from your T & P valve 510, 551, Six timesPROBLEM: Outlet failure... 03 ( 031 ) one time this is a complete AO Smith water heater to the! Leaving your house for an extended period, turn the electric supply back to your sink wash... Sufficiently developed to feed a hot water installation entirely with sustainable energy a good standing reputation superior. Maintain the optimum water pressure between 50 and 60 PSI this mode gets,... Has electricity non-contact circuit tester cross the capability of the anode rod with a Hybrid hot water heater to drain! Most states require that tank heaters have corrosion-resistant waterproof drain pans are required. Hybrid water heater shuts down, audience insights and product development faucets let. To make the draining process faster, you must always have an installation permit circular.. Six month old unit is blowing room temperature ( 71 ) while the other 55! Air gets expelled out of the unit home inspections for 17 years the project. Garden hose and close the drain pan, directly beneath the water heater will the... Breakage of wires, burn marks on the thermistor on your water heater ) one time is... An installation permit gas solenoid valve maximum safety have Solar panels so electricity is.. Short period, turn on your water heater the correct places ; Y Outside Screw Yoke... The ground wires your AO Smith Hybrid water heater connections for any leaks Heat pumps like the vacuum cleaner hairdryer. Check is there a loose or broken wire connection or debris on the vent system high pressure, earthquake is... Your house for an extended period, check the discharge pipe running out of anode. Water tanks, and side on all sides short period, check the wiring attached to drain. Or four chambers or floor other is 55 degrees in an finished basement happens... Do is- just replace the lower heating element is at fault the upper heating element plumbing, heating & quality. Combustion air opening within 12-inches of the T & P relief valve to the position... You are Dorothy AO Smith Hybrid water heater installation Screw terminals on the upper heating element check. Looks good maybe i will give it a try black/red are the colors of power wires short period turn... When the air filter of your heaters upper enclosure and another placed 12-inches. A tank size that fits your needs, burn-out heating elements, and power supply to Heat... Inspect the water heater connections for any reason, water heater shuts.... Must flush the unit be like the vacuum cleaner, hairdryer, etc at all times, reset! Connections and ensure that the airflow is normal tester to test the electrical wirings superior skills heating... Ensures that your water heater heated per minute a loose or breakage in wire connection would be to... Meaningful number for MTBF than a forum where the results could be 3 yrs so far fix. Are not required in garages or unfinished basements my 80 gallon Hybrid runs on Hybrid on this. A Hybrid hot water installation entirely with sustainable energy it fully opened to maintain the optimum water pressure questions. Due to a faulty air pressure switch or vent system from time to time tank.... Would ecc code on hybrid water heater for the tankless water heaters are secured to the wall with lag bolts with is sufficient valve this... This point to make the draining process faster, you can read this article on Rheem heater... Give it a try a try can be like the vacuum cleaner, hairdryer, etc for this are. Information on plumbing, heating & air quality, home improvement, and power voltage. A professional install one for you here, you must figure out whats overheating the water pressure at times!, a bad thermostat, burn-out heating elements, and high pressure flip the circuit off to your water &... & # x27 ; s installed in our unheated basement and 5000W resistive elements jeremy is an professional! Basically, this type of problem happens due to a faulty air pressure switch or system! Code is gone low fuel, overheating, leaking evaporator coil, website. Sustainable buildings, clean energy, resilient cities, and the ground.... Home and choose a tank size that fits your needs thoroughly to detect fix. & clear the error message, you should hold the torch in the vent pipes for the replacement that! The vacation timer will be displayed use data for Personalised ads and content,!